Testimonials

As they say, the proof is in the pudding… Check out our client testimonials to see what your experience will be like!


C. & C. Slack – The Beach

“Mark and his team represented us in both our search for a new home and with the sale of two of our existing properties. The extent to which Mark looked out and protected our best interests in these transactions is to be commended. Mark went over and above to arrange all the required elements of a successful sales and purchase. Even after the transactions were completed Mark made himself available for guidance and advice along with assistance in setting up trades workers which helped greatly in the move to our new home.
We consider Mark Richards to be a consummate professional in the crowded list of real estate agents in Toronto, and would, and have, recommended him to anyone considering such service.”

 
A. & A. Bleau – The Beach

““We elected to use the Mark Richards team after they successfully sold our parents house last year. We began our search with our representative Jenny Simon in Spring of 2010. We told her our requirements for a first home – location, number of bedrooms etc and she began an exhaustive search for us. After arranging a day full of visits to homes we had viewed online and were interested in seeing in person, she ended the afternoon by taking us to a house she had found for us on her own in a location that we had not yet considered. We walked in and she was incredible at helping us see the potential both for our family and for resale in the future. After some consideration we put in an offer. Jenny was amazing in her negotiations and kept us updated throughout the process. She was an integral part in our home inspection, contractors and multiple other resources for us – always a quick phone call away. Not only are we thrilled that she was a part of our first purchase, but she will remain a part of all of our future purchases as well! The Mark Richards team will remain the only professionals we use in real estate.”

Client – The Beach

“When we decided to interview agents we were looking for someone who could offer us more than the typical process. You and your team provided us with the most comprehensive and personalized approach required to sell a home is this community.
You and your team’s attention to detail on staging our home and the personalized service made the house look great. You made yourself available even for the smallest requests and we appreciate it.
As we were ramping up to the listing going on MLS we were very surprised to have 3 showings booked prior to the launch on MLS. Clearly you demonstrated the respect of your peers in the area.
Now with the bottle of champagne and a copy of the deposit check we are confident in our sale and look forward to working towards our next purchase. Thanks again for a job well done.”

 

S. McNally – The Beach

“When you are going through something as monumental as selling your home, it makes all the difference in the world to have someone who gives you the support and help you need.
Mark, Jenny and Kelly have been invaluable resources for me, taking care of every single detail to the biggest tasks to get my home ready for sale. Mark coached me through the whole process and did only what was in my best interests to make sure I was taken care of.
If you want to get the best possible service and outcome when you are selling your home, Mark is the one you need to work with.”

 

M. Freitas & Y. Brooks – Hunt Club

“We met Jenny for the first time at an open house she was showing. We didn’t have an agent at the time and after chatting with her only briefly, my husband and I immediately felt very comfortable with her and a few days later we contacted her to enlist in her help to find our first home…and we’re so glad we did. Jenny made our home buying experience an exciting and stress-free one. We were first timers and had no idea what to expect in purchasing a home but Jenny was there to guide us with her knowledge and expertise every step of the way from beginning to end (and long after!). She is always available to take your calls and answer any questions you may have. Her clients are important to her and you can tell. She goes over and above what one would expect from an agent and we can’t say enough great things about her. We have been happily in our home for 9 months now and we still don’t hesitate to call Jenny when we have any “house-related” questions…and she is still always available to take our call and give us advice! We will (and have) recommend Jenny to everyone we know purchasing a house!”

 

A. Phelan

“Selling a home can be a stressful undertaking but Mark Richards and his team was able to make selling our home as stress-free and as easy as possible. The Mark Richards team is professional and proficient with exceptional knowledge of the Beaches and surrounding area and the real estate market.
When purchasing our new home, Mark Richards quickly found us the “perfect place” and we are excited to move in! We have already recommended Mark Richards to family and friends and would not hesitate to recommend his team to anyone looking at buying or selling a home!”

 

J. Hesse – The Beach

“Mark Richards and his team, notably Jenny Simon, are clearly experts in The Beach and surrounding area. Jenny was one of the most helpful and engaging sales reps I have ever met. She was very informed about the area and provided some great insights into how one could “add value” to the listed property – it certainly helps that Jenny grew up in The Beach, attended school there and on top of everything even has a design background. She even managed to get us into another comparable property in the area – all in under 10 minutes. I look forward to working with Jenny in the future – I am confident that she will find us the right house for us and actually make the experience a pleasant one.”

 

D. Antonio- Downtown

“Jenny was amazing – we hit it off instantly. While it took some time to find the right place, she was there for me every step of the way. It was a true collaboration and she totally understood what my needs were and made suggestions based on what she thought would work. Especially as a first time home buyer, Jenny was able to make the whole experience a lot of fun. We discussed each step of the process together and she was able to use her resources in the industry to ensure that I was looked after. Approachability is huge thing and you have to feel comfortable working with someone so that you can be at your most honest. Jenny no matter how busy always made time for me to listen to what I wanted and together we found my first home.”

C. Todd – Leslieville

“I recently used Mark Richards to list my house in Leslieville. The overall experience was stress free and relaxed due to Mark’s constant reassurance and professionalism. I always felt that he had my best interest in mind. He went above and beyond the call of duty from handling everything from the staging of my house, minor touch ups and other arrangements that needed to be done. I received an offer over asking and couldn’t be happier. Thanks to Mark and his associates! I will definitely use his services again.

 

B. Economidis & S. Mootrey– High Park

“Working with Jenny Simon was a great experience. Jenny is friendly, professional and informative, a comfort up to and after we made our home purchase. Jenny reviewed our needs, wants and ensured we stayed within budget. Jenny represented our best interests each time we made a bid. It was a pleasure working with her.”

J & J Doucette – The Beach

“When it comes to exceptional service, professionalism and market expertise, Mark and his team absolutely over delivered. From the initial meeting to the final sale of our home, our experience was not only fantastic, but utterly stress-free.”

 

A. & I. Lam

“Mark Richards and his associates are a hard working and dedicated team of professionals. We have bought and sold houses on four separate occasions. We are completely satisfied with the result, the services provided as well as the helpful assistance given to us. We are counting on him not only as an agent but a friend.”

 

M. Switzer

“Mark greatly exceeded our expectations in every way, working tirelessly to get our place sold in what turned out to be exceedingly difficult circumstances. Mark’s tightly integrated team of designers, trades, brokers and admin gave us the confidence that our property’s value potential would be realized. I wouldn’t hesitate to recommend Mark to anyone looking to sell their property and look forward to the opportunity to work with him and his fantastic team again in the future.”

 

K. Bleau & G. Bleau – The Beach

“Kate and I have bought and sold about a dozen homes over 30+ years. Based on all of our experience, Mark Richards is the most professional agent with whom we have worked. Mark’s market knowledge and his read on fair house value was very beneficial. He is energetic, creative and responsive to clients’ concerns. The fact that we got over our asking price in challenging economic times, is proof of his winning fornula. We would certainly work with Mark again without hesitation.”

 

M. Fowlie & A. Fowlie – The Beach

“The process of buying and selling a home can be stressful at best, but to do so during one of the most difficult economic environments of recent time makes it down right frightening. Yet somehow Mark Richards and his team made the entire process painless.
Mark brings an unwavering commitment to his client that makes every client feel special. He has a unique combination of creativity and strong marketing flare with the diligence and attention to detail to ensure every step of the process is perfect and without compromise. Mark’s calming influence and ability to inject excellent perspective to our thought process made the difference between a stressful move and one that we came away from feeling things couldn’t have gone better.
We are proud to recommend Mark and his team to all our friends and family and look forward to working with him and his team for our next move.”

 

C. Stone Brown & D. Brown – Toronto West

“Mark Richards has the unique ability to balance the emotional side of home ownership with the economic factors of real estate transactions and negotiation. His deep knowledge of home renovation and design, combined with his network of trades and contractors greatly enhanced our purchasing experience. With the backing of a knowledgeable and attentive team, Mark helped us to make good decisions regarding our home, to design and upgrade prudently, and to get settled in short order. Jenny was an invaluable resource to us throughout the process. She consulted with us on the colour scheme for the home as well as the kitchen design. Jenny was quick to follow up every step of the way. We are so grateful to Mark and his team for all their efforts on our behalf and we look forward to working with them on our next sale and purchase.”

 

A. Gradek & P. Szabunio – The Beach

“When we began our house hunt we were adamant that we would not engage with an agent and would instead try to reach a private agreement with a seller. This attitude came from prior negative experiences with real estate representatives whom we felt were pushy and looked to close a quick deal to benefit them first. By a chance meeting, Mark restored our respect and faith in sales agents through his unmatched dedication to our needs. Mark’s patience, industry and market knowledge, outstanding negotiation skills, professional manner, great sense of humour, and extensive links into related services we used or considered (from legal and home inspection to home decoration and renovation) made him the complete one-stop-shop package. Even more importantly, by the end of our home-buying process, we felt we worked with a friend and not with an agent. ”

 

I. Still & J. Flynn-Still – Bayview

“Mark Richards not only helped us find our dream home, but now he and his expert team are guiding us through the renovation and design of that dream. With Mark Richards we feel we are getting more than just an agent, but are tapping into a whole series of resources that are enabling us to realize our vision. Mark and his team have exceeded all expectations of what we had come to expect from a client/agent relationship. We look forward to working with them again in the years to come. Mark Richards restores my faith in the real estate business…unmatched dedication and professionalism…and a whole suite of services beyond simply finding the right house…Mark and his team are assisting us in making our new home the house of our dreams.”

 

D. McHenry – The Beach

“My partner and I found that dealing with Mark and Jenny was a pleasure. We weren’t really looking to purchase a house but a house came up in our neighbourhood that we really liked. We were quite unprepared to put our
house on the market and had booked a vacation overseas for three weeks starting a week after we had a purchase agreement on the home we bought. Mark and Jenny took care of the majority of the process of preparing our house for sale and allowed us to have a worry-free holiday. The house was marketed while we were away and sold very quickly. We were both very impressed with the quality of service and the professionalism during the process of buying and selling. I would highly recommend Mark and Jenny.”

 

C. D’eon & C. Slack – Liberty Village

“We were so happy with the personal service we got from Mark Richards and his team. We would never have guessed we weren’t his only client! He got us the deal we were looking for very quickly and both he and Jenny have been amazing to us well beyond our sale and purchase. We recommend them to all our friends and look forward to working with them again.”

 

B. Corcoran & J. Newton – The Beach

“Working with Mark was a great experience! He was extremely attentive to our needs and helped us find exactly what we were looking for. He is personable, knowledgeable and a pleasure to work with. His add value service and on-site designer, Jenny, have helped us transform our house into a home.”

 

H. Field & C. Semple – The Beach

“Working with Mark was a real pleasure and we would highly recommend him.
His depth of knowledge gained from working within the industry from different capacities brings a unique insight. He is well informed and he has the ability to offer suggestions and ideas of how a house can be adapted or renovated to make it a home, as well as offer constructive opinions.
Mark brings a great sense of humour, is highly tenacious in finding the right dream home (while at the same time not rushing people along) and always puts his clients’ needs first.”

N. Westlake – Downtown

“From the start, finding a home with Mark was a great experience. I was impressed with Mark’s knowledge of the areas I was interested in and his negotiation skills. Most importantly, house hunting with Mark was fun and his friendly demeanor put me at ease throughout the process.”

 

J. Cade & P. Cade – The Beach

“We have bought and sold many homes over the past 20 years and I can honestly say no other agent has impressed us more than Mark. His honesty, integrity, hard work and experience, made the selling of our home and buying of our condo easy and stress free. Jenny did a beautiful job staging and went far beyond the call of duty to help us get our home ready to sell. We would highly recommend this team and have already done so to all our friends.”

 

G Simon – The Beach

“I want to say that I have had the best real estate experience with Mark and Jenny. I have bought and sold several homes through the years and have never had agents spend as much time and money helping me prepare and sell my home. They have all the information and experts available for any situation that arises. I was most impressed by how available they were at all times of the day! This helped ease a very stressful time in my life.”

 

K & T Kimura – Leslieville

“Mark and Jenny provide the ultimate experience in finding and updating the perfect home. We had been looking at getting into the market for quite some time but did not feel comfortable with the realtors we’d met at various open houses. Mark came highly recommended, so we met with him and are extremely grateful for all he’s done for us. He was able to take us through the home buying experience from start to finish. His patience was unbelievable as we had no idea what we wanted or where exactly we wanted to be. Mark listened to our needs, was knowledgeable about many areas in the city, and was able to find us the perfect place. It needed a little work and with the assistance of Jenny, who guided us from contractors to paint colours, we have been able to make our house into our home. We have and will continue to recommend Mark and Jenny to our friends and family.”

 

G. Lang – The Beach

“Mark made an otherwise intimidating process easy to understand for us.? The process was smooth from start to finish with Mark?s guidance all the way through.? I would be more than happy to recommend him to friends and family. ”

 

A. Agro – Lawrence Park

“I had my condo listed for 4 months but no sale, then I met Mark. He made suggestions for changes and renovations then Jenny managed the whole process, including the full staging of my place. After relisting it on the market, he sold it in 4 DAYS, over my original asking price. It goes to show you how important it is to choose the right agent.”

 

P. Fode & L. Beaune – The Beach

“Mark and his team made selling our much loved first home and buying our new dream house fairly simple. They worked above and beyond our expectations to make sure that we received the best possible selling price for our home and to find us our new home. Mark knows the Beach market extremely well and has numerous resources at his fingertips which we have tapped into again and again, even months after our move. We could not be happier and would highly recommend Mark, Jenny and Selene to anyone who is looking to buy or sell their home. ”

 

A. Lam – The Beach

“I have to admit that I was a bit skeptical when Mark called and told me that he has found us the perfect house… And then we saw the house. It was Perfect! We found Mark great to work with, he listened to us, was straightforward and had a great sense of humour. At no point did we feel pushed or pressure into buying a property. Mark, and Jenny, were both great to work with; they were patient and were always willing to help us and to answer our questions. They made buying our first house a ease. I know this sounds corny, but Mark and Jenny did not help us find a house; they helped us find a home. ”

 

A. Dueck & D. Neill – The Beach

“We couldn’t have asked for a better realtor. Mark is not only competent, professional and trustworthy, but he also has a great sense of humour and an ability to keep calm under pressure. He listened to us, understood right away what we were looking for, and found a wonderful home for us that perfectly suited our needs. Mark also worked hard to sell our previous house for us – he did a fantastic job in preparing the house for the market and because of his attention to detail the house sold in under a week. Jenny Simon, the designer who works with him, is a wonderful addition to his team and she did a lovely job staging our house for us. The after sale service has also been exceptional – both Mark and Jenny have gone out of their way to answer questions and help us get settled in our new home. Thank you to both!”

 

R. Westlake – Downtown Toronto

“Working with Mark and his team was an exceptional experience. Not only did my condo sell quickly, but I felt like I was getting premium service throughout the entire process. Mark is always available when you have questions and ensures that everything is taken care of so you don’t need to worry about a thing. I’ve already recommended Mark to my family and friends and will continue to call on him in the future.”

 

K. Oschipo – Downtown Toronto

“As a first time home buyer, I needed an agent who was not only knowledgeable about the market, but who was also able to guide me through the buying process from beginning to end. Mark instantly put me at ease, and his experience helped me to feel confident that I was making right decision. I am thrilled with my new condo, and I would definitely recommend Mark to other first time buyers.”

 

J. Moriarty – The Beach

“We knew Mark from the beaches area as many people do before we decided to sell our condo and look for a property in the beaches. He helped us get through a nasty bidding war when we found the perfect home for us. There where a lot of hungry agents in the beaches market but we were happy with the level of class and consistency that he showed us while still running his business and keeping all of his clients comfortable with his services. We would recommend Mark and his team to anyone that wants to be taken care of properly during one of the most stressful situations we deal with in our lives.”

 

J. Killins – The Beach

“Mark is a great agent. He always acted in a very professional manner to ensure my best interest were served in both the sale of my home and the purchase of a new one. Marks has in-depth knowledge of the market and specific idiosyncrasies of the area. His contacts in the service industry made everything go smoothly. I would recommend Mark as patient, understanding and hard working agent.”

K. Clarke – Lawrence Park
“Mark understands the importance of analyzing the current market to help you to competitively price your property. He took the time to show me homes for sale in the area so that I would have confidence in our listing price. I would highly recommend Mark.”

S. Martin – Lawrence Park
“As a home-seller Mark helped to make my experience both positive and exciting. His attention to detail and commitment to the process garnered multiple offers which exceeded my expectations. My home sold in a week AND above the asking price. I strongly recommend Mark.”

 

L. Ellis – The Beach

“It is hard to find someone as professional, courteous, knowledgeable and caring as Mark. When this much is at stake, you need someone who is both a coach and a great negotiator. He exceeded our expectations, not only in the sale of our home but in how he supported us the whole way through. I have no problem recommending him to anyone.”